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CUSTOMER CARE
CUSTOMER CARE
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Vehicle incidents
What should I do in case of an accident?
How do I report damage to the vehicle?
What should I do if the vehicle is dirty when I pick it up?
What should I do in the event of a breakdown, damage or accident? Who should I call after 9:00 pm?
Parking incidents
What should I do if I cannot return the vehicle to its parking space?
What if I can't find the vehicle I have booked?
Miscellaneous problems
What should I do if my phone doesn't work?
What should I do if a warning light appears on the dashboard?
What should I do if the fuel card does not work or is missing?
I forgot a personal item in the vehicle, how do I get it back?
How can I make a claim?
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