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CARS & PARKINGS
CARS & PARKINGS
Everything about the cars & parking
Fuel and petrol stations
What fuel should I put in the vehicle?
What petrol stations can I fill up at?
How do I refill the tank?
How does the fuel card work?
What if the car has less than a quarter of a tank of fuel when I pick up the vehicle?
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Parking and car parks
Where can I collect and return the vehicle?
What happens if the parking space is occupied when I want to return the car?
Can I drop the car off in a different place from where I picked it up?
How to enter and exit a private car park?
Can I reserve my parking space?
Vehicles
How do I get into my vehicle?
How do I lock the vehicle at the end of my booking?
Do I need a card to open the vehicle?
How do I update or change the card that allows me to access the vehicle?
Booking
Can I extend my booking after I have picked up the vehicle?
Where are the car keys?
How can I extend my booking?
What happens if I need the vehicle for less time after I have booked it?
Contactless cards
How do I open the vehicle with a contactless card?
Oil levels
What do I do if the vehicle is low on oil?